Mobile Identity Protection

Today carriers are inundated with SIM swap fraud and are struggling to address consumer attacks in a timely manner.  In 2012, carriers saw a significant increase in SIM swap fraud that utilized number porting.  At that time fraud was focused on device take over for use of the phone capabilities. In 2017 there was another […]

Mobile Identity Nightmare – Response

Now that Bob knows he has been attacked, how does he attempt to recover his identity? Recovery from the Attack Bob begins by trying to reach customer support centers at his financial institutions, but couldn’t reach anyone who could help. He could find no way to quickly reach anyone at Google support after hours via […]

Mobile Identity Nightmare – Attack

What happens when fraudsters steal your mobile identity by committing Porting or SIM swap fraud?  The following is a true real-life example of SIM swap fraud.  This attack happened to “Bob”, a key employee of a security and risk prevention company.    The Fraudster Attacks The fraudster initiated a swap of Bob’s mobile phone number to […]

Is your Mobile Identity Safe?

Phone numbers are used for more than reaching someone via voice or text, they are increasingly used to validate a subscriber’s identity for account access.  Fraudsters have recognized this and are exploiting the increasing use of mobile phone numbers for identity.   Criminals are utilizing number portability and SIM swap fraud to take control of a […]

Telecom Industry Changes

The telecom industry has been slow to change, and now several forces have come together to reshape the industry in a profound manner. As communications service providers navigate these shifts and use the changes to create a competitive advantage, competition between providers becomes increasingly turbulent.   The industry has generated a need for customer-focused services and […]